What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit during registration — your name, email address, phone number, and the payment method you choose to link. If you deposit using bKash, Nagad, or Rocket, we record transaction references tied to your account
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wallet so we can match deposits and process withdrawal requests accurately. We do not store your mobile banking PIN or full wallet credentials; those stay on your payment provider's side. We also collect device and session data — browser type, IP address, and session timestamps —
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to keep your account secure and detect unusual login attempts. This data is held only for as long as it is needed to run your account or meet any legal obligation that applies in your eligible region. You can ask us to review, correct, or delete
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your personal data at any time by reaching our support team through the contact paths listed on this page. We will respond within a reasonable period and confirm the action taken. Data sharing with third parties is limited to what is strictly necessary: payment processors handling
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your bKash, Nagad, or Rocket transactions, and fraud-prevention services that help protect your account. We do not sell your data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.